Frequently Asked Questions

Everything you need to know about our premium wool essentials.

What makes Wool& clothing different from traditional wool?

We use ultra-fine Merino wool fibers that are soft against the skin and naturally odor-resistant, unlike the itchy, heavy wool of the past.

How should I care for my wool garments?

To prolong the life of your items, we recommend machine washing on a cold, delicate cycle and laying flat to dry. Avoid the dryer to prevent shrinkage.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International shipping times vary by location but usually arrive within 10-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items in their original packaging. Return shipping is free for domestic exchanges.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.

Are your products ethically sourced?

Absolutely. We partner with certified farms that prioritize animal welfare and sustainable land management practices to ensure the highest ethical standards.